At Lureto Meble, we aim to make your shopping experience as simple and convenient as possible. We offer free shipping on eligible orders and work with trusted delivery partners to ensure your order reaches you safely and on time.
1. Free Shipping
We offer free standard shipping on orders placed through our webshop, subject to product availability and the delivery destinations available at checkout.
Any applicable shipping costs or additional charges that are not included in our standard free shipping service will be clearly displayed before you complete your purchase.
2. Order Processing
Orders are generally processed within 48 hours after your order has been successfully placed and payment has been received.
Orders are processed on business days.
Orders placed during weekends, public holidays, or outside our normal processing periods may begin processing on the next business day.
Processing time refers to the time required to prepare your order for shipment. It does not include the shipping and delivery time.
3. Delivery Time
After your order has been processed and dispatched, standard delivery generally takes approximately:
5–7 working days
Delivery times may vary depending on the destination, carrier, availability of the product, and other circumstances outside our reasonable control.
The estimated delivery time is not a guaranteed delivery date unless a specific delivery date has been expressly agreed with you.
4. Estimated Total Delivery Time
For standard orders, the estimated overall timeframe is:
Processing: Up to 48 hours
Shipping: Approximately 5–7 working days
Therefore, your order will generally arrive within approximately 6–9 working days from the time your order is successfully placed, excluding weekends and public holidays.
These are estimated delivery times and may occasionally be longer due to circumstances outside our control.
5. Order Tracking
Where tracking is available for your shipment, we will provide tracking information once your order has been dispatched.
You may use the tracking information provided by the carrier to monitor the progress of your delivery.
Please allow some time for the tracking information to become active after your order has been shipped.
6. Delivery Address
Please make sure that your shipping address is complete and accurate when placing your order.
We are not responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.
If you notice that you have entered an incorrect address, please contact us as soon as possible at:
We will do our best to update the address before the order is shipped, but we cannot guarantee that changes can be made after an order has entered the shipping process.
7. Delivery Delays
While we aim to meet our estimated delivery times, delays can occasionally occur.
Possible causes of delays may include:
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High order volumes
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Carrier delays
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Severe weather
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Public holidays
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Transportation disruptions
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Customs processing
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Incorrect or incomplete delivery information
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Circumstances outside our reasonable control
If your order has not arrived within the expected delivery timeframe, please contact us at info@ l ureto-meble.com and we will investigate the status of your shipment.
Nothing in this Shipping Policy limits any mandatory consumer rights you may have under applicable law.
8. International Shipping
We may ship orders to customers outside the Netherlands and the European Union.
Delivery times for international orders may vary depending on the destination country and local carrier.
For deliveries outside the European Union, additional customs duties, import taxes, clearance fees, or other charges may apply.
Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer.
Customers are responsible for ensuring that products purchased from our webshop may legally be imported into their destination country.
9. Customs and Import Duties
For international shipments, customs authorities in the destination country may impose import duties, VAT, taxes, customs fees, or other charges.
These charges are not controlled by Lureto Meble and may vary depending on the destination country and the value or type of goods being imported.
Unless otherwise stated during checkout, any such charges are the responsibility of the customer.
10. Delivery Responsibility
For consumer purchases, we remain responsible for the goods until they are delivered to you, unless you independently arrange a carrier that was not offered by us.
If a shipment is lost or there is another delivery issue, please contact us at info@ l ureto-meble.com so that we can investigate the matter with the relevant carrier.
11. Damaged Deliveries
We recommend checking your package when it arrives.
If your order arrives damaged, please contact us as soon as possible at:
Please include your order number and clear photographs of:
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The damaged product
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The external packaging
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Any visible shipping damage
We will review the issue and work with you to find an appropriate solution.
Your statutory consumer rights regarding damaged or defective products remain unaffected.
12. Missing or Incorrect Items
If your order is missing an item or you have received an incorrect product, please contact us at:
Please include your order number and, where possible, photographs of the items received.
We will investigate the issue and arrange an appropriate solution where applicable.
13. Delivery Restrictions
Some products or destinations may not be available for delivery due to logistical, legal, carrier, or other restrictions.
If we are unable to deliver your order to the destination provided, we will contact you and, where applicable, provide an appropriate refund.
14. Questions About Shipping
If you have any questions about your order or delivery, please contact us:
Christella Care / Lureto Meble
Wessel Ilckenlaan 66
1948 BD Beverwijk
The Netherlands
KvK: 67760457
Email: info@lureto-meble.com
Website: www.lureto-meble.com
We are happy to help with any questions regarding your shipment.
15. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our shipping arrangements, carriers, delivery destinations, or applicable laws.
The latest version will always be published on our website.
