At Lureto Meble, operated by Christella Care, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use www.l ureto-meble.com, place an order, contact us, subscribe to our communications, or otherwise interact with our services.
We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.
1. Who We Are
The company responsible for processing your personal data is:
Christella Care
Trading/brand name: Lureto Meble
Wessel Ilckenlaan 66
1948 BD Beverwijk
The Netherlands
KvK number: 67760457
Email: info@lureto-meble.com
Website: www.lureto-meble.com
For the purposes of applicable data protection law, Christella Care is generally the data controller for personal data processed through our webshop.
2. What Personal Data We Collect
Depending on how you use our website and services, we may collect the following categories of personal data:
Contact and identification information
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First and last name
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Email address
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Telephone number
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Billing address
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Delivery address
Order and transaction information
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Products purchased
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Order number
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Order date
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Order value
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Delivery information
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Return and refund information
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Information relating to customer service requests
Payment information
Payments may be processed through third-party payment providers. We generally do not receive or store your complete payment card details.
Depending on the payment method used, we may receive information necessary to identify and process your payment, such as payment status, transaction reference, and limited payment-related information.
Account information
If you create an account, we may process information associated with your account, such as your email address, name, account preferences, and account activity.
Communication information
When you contact us, we may process the information you provide, including your name, email address, order information, and the content of your communication.
Technical and usage information
When you visit our website, certain technical information may be collected automatically, such as:
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IP address
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Browser type and version
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Device type
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Operating system
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Date and time of access
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Pages visited
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Referring website
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General website usage information
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Cookie and similar technology information
Some of this information may constitute personal data under applicable law.
3. How We Collect Your Personal Data
We may collect personal data:
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directly from you when you place an order;
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when you create an account;
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when you contact us;
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when you subscribe to our newsletter or marketing communications;
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when you submit a return, refund, or complaint request;
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automatically when you use our website through cookies and similar technologies; and
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from service providers involved in processing your order or providing our website and services.
4. Why We Use Your Personal Data
We may use your personal data for the following purposes:
Processing and fulfilling orders
We use your name, contact information, delivery address, order details, and relevant payment information to process and deliver your orders.
Customer service
We use your information to respond to questions, complaints, returns, refunds, and other customer service requests.
Payments
We process information necessary to facilitate and verify payments for your orders.
Delivery
We share relevant information with delivery and logistics providers so that your order can be delivered to you.
Account management
Where you create an account, we use your information to manage and provide access to your account.
Website operation and security
We may process technical information to operate, maintain, secure, and improve our website and services.
Legal and administrative obligations
We may process personal data where necessary to comply with legal, accounting, tax, regulatory, or other legal obligations.
Fraud prevention and security
We may process information where necessary to detect, prevent, investigate, or address fraud, abuse, security incidents, or other unlawful activity.
Marketing
Where permitted by applicable law, we may use your contact information to send you marketing communications about our products, promotions, and services.
Where consent is required, we will only send marketing communications after obtaining the required consent.
You can unsubscribe from marketing communications at any time.
5. Legal Bases for Processing
Depending on the circumstances, we process your personal data on one or more of the following legal bases under the GDPR:
Performance of a contract
We process personal data when it is necessary to enter into or perform a purchase agreement with you, such as processing your order and arranging delivery.
Legal obligation
We may process personal data where necessary to comply with legal obligations, such as tax, accounting, or record-keeping requirements.
Legitimate interests
We may process personal data where this is necessary for our legitimate interests, provided that those interests do not override your fundamental rights and freedoms.
Examples may include website security, fraud prevention, customer service, business administration, and improving our services.
Consent
Where required by law, we process personal data based on your consent, for example for certain marketing activities or non-essential cookies.
You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function properly, including features related to shopping carts, checkout, security, and other essential functions.
Other cookies may be used for purposes such as analytics, personalization, advertising, or measuring the effectiveness of our marketing.
Where required by law, we will ask for your consent before placing or using non-essential cookies.
You can manage your cookie preferences through the cookie settings available on our website.
Where you have given consent to cookies or similar technologies, you can withdraw that consent at any time.
Dutch data protection guidance requires tracking cookies to be preceded by information and consent, and consent must be capable of being withdrawn easily.
For more information, please see our Cookie Policy.
7. Shopify and Service Providers
Our webshop is operated using third-party technology and service providers.
We may share personal data with companies that provide services necessary for operating our webshop and fulfilling your orders, such as:
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webshop and hosting providers;
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payment service providers;
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delivery and logistics companies;
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customer service providers;
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email and communication providers;
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fraud prevention and security providers;
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analytics providers;
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marketing and advertising providers, where applicable; and
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professional advisers, such as accountants, lawyers, or other service providers.
These parties only receive personal data where necessary for the services they provide or where otherwise permitted by applicable law.
Where required by GDPR, we have appropriate contractual arrangements in place with processors acting on our behalf.
8. Payments
When you make a payment through our website, your payment may be processed by an external payment service provider.
Depending on the payment method you choose, that provider may process personal information according to its own privacy policy.
We do not generally store complete payment card information on our own systems.
9. Sharing Personal Data
We do not sell your personal data.
We may disclose personal data to third parties where this is necessary for:
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fulfilling your order;
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processing payments;
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delivering products;
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providing customer support;
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operating and securing our website;
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complying with legal obligations;
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preventing fraud or abuse;
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protecting our rights and property; or
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providing services on our behalf.
We may also disclose information where required by law, a court, government authority, or other legally authorized body.
10. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we will take appropriate measures to ensure that the transfer is carried out in accordance with applicable data protection law.
Depending on the circumstances, this may include an adequacy decision, Standard Contractual Clauses, or another legally recognized transfer mechanism.
11. How Long We Keep Your Personal Data
We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
For example:
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Order and transaction information may need to be retained for legal, tax, accounting, and administrative purposes.
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Customer service communications may be retained for as long as reasonably necessary to handle the matter and maintain appropriate records.
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Account information may generally be retained while your account remains active, unless a longer retention period is required by law.
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Marketing information may be retained until you unsubscribe or otherwise withdraw your consent, subject to applicable legal requirements.
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Cookie and analytics data may be retained according to the applicable settings and policies of the relevant technologies.
When personal data is no longer required, we will delete it or anonymize it where reasonably possible.
12. Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include access controls, secure systems, encryption where appropriate, authentication procedures, and limiting access to personal data to people who need it for legitimate business purposes.
However, no method of transmission or storage can be guaranteed to be completely secure.
13. Your Privacy Rights
Depending on applicable law and the circumstances, you may have the following rights regarding your personal data:
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Right to access your personal data;
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Right to rectification of inaccurate or incomplete personal data;
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Right to erasure of your personal data;
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Right to restriction of processing;
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Right to data portability;
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Right to object to certain processing;
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Right to withdraw consent where processing is based on consent; and
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Right to object to direct marketing, including profiling related to direct marketing.
These rights are subject to certain legal conditions and exceptions.
The GDPR provides individuals with rights including access, rectification, erasure, restriction, portability, and objection.
14. How to Exercise Your Rights
To exercise your privacy rights, please contact us:
Email: info@lureto-meble.com
Please provide sufficient information to allow us to identify you and understand your request.
We may ask for additional information to verify your identity where reasonably necessary to protect your personal data.
We will generally respond to valid requests within the timeframe required by applicable data protection law.
15. Right to Withdraw Consent
Where we process your personal data based on your consent, you may withdraw your consent at any time.
You can withdraw consent by contacting us at:
For cookies, you may also use the cookie preference or consent management tools available on our website.
Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.
16. Direct Marketing
If you subscribe to our newsletter or marketing communications, we may use your email address to send information about products, promotions, offers, or other Lureto Meble news.
Where consent is required, we will only send marketing communications after receiving your consent.
You can unsubscribe at any time by:
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clicking the unsubscribe link included in our marketing emails; or
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contacting us at info@l ureto-meble.com.
After unsubscribing, we will stop sending marketing communications, except where another legal basis allows or requires us to contact you.
17. Children's Privacy
Our website is not intended to knowingly collect personal data from children without appropriate authorization.
If you believe that a child has provided us with personal data without appropriate authorization, please contact us at info@l ureto-meble.com.
If we become aware that we have collected personal data from a child in circumstances where it should not have been collected, we will take reasonable steps to delete it.
18. Automated Decision-Making and Profiling
We do not generally make decisions that produce legal or similarly significant effects on you solely through automated processing.
Where automated decision-making or profiling is used in connection with our services and applicable law requires us to provide additional information or rights, we will provide that information as required.
19. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
If you follow a link to a third-party website, that website will have its own privacy practices and policies.
We are not responsible for the privacy practices of third-party websites or services.
We recommend reviewing the privacy policy of any third-party website before providing personal data.
20. Data Breaches
If a personal data breach occurs that creates a risk to individuals' rights and freedoms, we will take appropriate steps in accordance with applicable law.
Where required by the GDPR, we will notify the relevant supervisory authority and/or affected individuals within the legally required timeframe.
21. Supervisory Authority
If you believe that your personal data has been processed unlawfully or that we have not adequately addressed your privacy request, you have the right to lodge a complaint with a data protection supervisory authority.
As a company established in the Netherlands, the relevant supervisory authority is:
Autoriteit Persoonsgegevens
The Dutch Data Protection Authority
You may contact the Autoriteit Persoonsgegevens through its official website.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.
The latest version will always be published on our website.
If we make significant changes to how we process personal data, we will take appropriate steps to inform you where required by law.
23. Contact Us
If you have questions about this Privacy Policy or about how we process your personal data, please contact us:
Christella Care / Lureto Meble
Wessel Ilckenlaan 66
1948 BD Beverwijk
The Netherlands
KvK: 67760457
Email: info@lureto-meble.com
Website: www.lureto-meble.com
We will be happy to assist you with questions regarding your personal data and privacy.
